Terms of Service

By accessing or using Virtual Closer ("the Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service. These Terms apply to all clients, users, and anyone who accesses the platform.

Virtual Closer provides an AI-assisted sales pipeline management platform, including a dashboard, Telegram bot integration, AI-generated follow-up drafts, Google Calendar sync, and daily briefings. Features available depend on your subscription tier.

• You are responsible for your account

  Keep your credentials secure. You are responsible for all activity under your account.

• One account per subscription

  Your subscription covers the number of seats specified in your tier. Team Builder and Executive tiers may add additional users as described at virtualcloser.com/offer.

• Accurate information

  You agree to provide accurate account and billing information and to keep it up to date.

You agree not to:

• Use the Service to send spam, unsolicited bulk messages, or anything that violates CAN-SPAM, GDPR, or applicable anti-spam laws.

• Attempt to reverse-engineer, scrape, or extract the underlying AI prompts or system architecture.

• Use the Service to store or process data in violation of any applicable law or the rights of third parties.

• Resell or sublicense access to the Service without written permission.

• Attempt to circumvent security controls or access another user's account or data.

• Monthly subscriptions

  Subscriptions are billed monthly in advance. The one-time build fee is charged separately at the start of the engagement.

• Cancellation

  You may cancel at any time. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial months.

• Non-payment

  We reserve the right to suspend or terminate accounts with overdue balances after reasonable notice.

The Service uses AI to generate email drafts, summaries, and recommendations. You are solely responsible for reviewing, editing, and approving any AI-generated content before use. Virtual Closer makes no warranty that AI outputs are accurate, complete, or appropriate for your specific situation. Always review before sending.

When you connect Google Calendar, you grant Virtual Closer permission to read and create calendar events on your behalf. You can revoke this permission at any time from your dashboard or directly via Google Account Permissions. Virtual Closer's use of Google Calendar data is governed by Google's API Services User Data Policy, including the Limited Use requirements.

You retain ownership of all data you bring into the Service (your leads, notes, pipeline data). Virtual Closer retains ownership of the platform, AI system, prompts, and infrastructure. We grant you a limited, non-transferable license to use the Service for your internal business purposes.

To the fullest extent permitted by law, Virtual Closer is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including lost revenue, lost deals, or data loss. Our total liability to you for any claim is limited to the fees you paid in the 3 months preceding the claim.

We may suspend or terminate your access if you breach these Terms, with or without notice for material breaches. Upon termination, your data will be retained for 90 days and then permanently deleted, unless you request earlier deletion.

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Florida.

We may update these Terms. We will notify you by email or dashboard notice at least 14 days before material changes take effect. Continued use after that date constitutes acceptance.

For any questions about these Terms, contact us at hello@virtualcloser.com.